Oakland Grange Residential Care Home
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds43
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Learning disabilities, Physical disabilities
- Last inspected2017-11-18
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STAGE 4 — RESEARCHING CARE HOMES
Visit homes. Compare them side by side. Choose with confidence.
Most of us will view care homes the way we view houses, impression, atmosphere, the feeling in the corridor. We go home, try to remember what we saw, and make a permanent decision from a blurred memory.
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The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Families talk about staff who really get to know residents as individuals, taking time to engage with them properly rather than just going through the motions. Several people mention how quickly staff contact families when anything changes with their loved one's health. The communal spaces feel welcoming and sociable, with structured activities helping residents stay connected.
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness68
- Activities & engagement55
- Food quality50
- Healthcare45
- Management & leadership72
- Resident happiness68
What inspectors found
Inspected 2017-11-18
Is this home safe?
Is the care effective?
The Effective domain was rated Requires Improvement at the March 2021 inspection. This is the only domain below Good, and it has not been upgraded in the subsequent monitoring review. The published report does not explain in specific terms what the shortfalls were. Effective covers training quality, the depth and accuracy of care plans, how well the home understands and manages individual health needs, and whether food and nutrition are properly considered.Is this home caring?
Oakland Grange was rated Good for caring at its March 2021 inspection. The published report does not include specific inspector observations, resident testimony, or quotes that describe how staff interact with the people who live there. The Good rating indicates that inspectors were satisfied with the warmth, dignity, and respect shown by staff, but families will need to judge this for themselves on a visit.Is the home responsive?
Oakland Grange was rated Good for responsiveness at its March 2021 inspection. This domain covers whether the home tailors daily life to individual preferences, whether activities are meaningful and varied, and whether end-of-life care is planned appropriately. The published report does not provide specific detail about the activity programme, how the home responds to individual requests, or what arrangements are in place for people approaching the end of life.Is the home well-led?
Oakland Grange was rated Good for well-led at its March 2021 inspection. The home is run by Crescent Care Limited. A named registered manager and a nominated individual are recorded, indicating an accountable leadership structure. The improvement from Requires Improvement to Good overall reflects positively on the leadership team's ability to identify problems and act on them. A 2023 monitoring review found no evidence of concerns that would require reassessment.
Source: CQC inspection report →
What the evidence base says
The home cares for both younger and older adults with various needs, including dementia, learning disabilities and physical disabilities. This mix of specialisms means they're set up to support people with complex or changing needs. For residents living with dementia, the home provides specialist care alongside support for any physical disabilities. Families mention staff who understand how to engage meaningfully with residents experiencing cognitive changes. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Oakland Grange scores 72 out of 100, reflecting a home that has genuinely improved from a previous Requires Improvement rating and holds a Good overall rating, but where the Effective domain remains Requires Improvement and the inspection report contains limited specific detail to reassure families on care planning, food, and healthcare.
Homes in South East typically score 68–82.The three-lens summary
What families tell us
Families talk about staff who really get to know residents as individuals, taking time to engage with them properly rather than just going through the motions. Several people mention how quickly staff contact families when anything changes with their loved one's health. The communal spaces feel welcoming and sociable, with structured activities helping residents stay connected.
What inspectors have recorded
Families describe staff who provide thoughtful, compassionate support, especially during residents' final days. They communicate well with relatives and show they genuinely care about residents' comfort. That said, some visitors have noticed rooms kept uncomfortably warm and occasional issues with odours that affect the atmosphere.
How it sits against good practice
While families clearly value the caring relationships here, the environmental concerns deserve your attention when visiting.
Worth a visit
Oakland Grange, at 10 Merton Road, Southsea, was rated Good overall at its last full inspection in March 2021, with Good ratings across Safe, Caring, Responsive, and Well-led. Importantly, this represents genuine improvement from a previous Requires Improvement rating, which is an encouraging sign that the leadership team has responded to concerns and stabilised the home. A monitoring review in July 2023 found no evidence that the rating needed to change. The one significant concern is that the Effective domain remains rated Requires Improvement. This is the domain that covers whether staff have the right training, whether care plans properly reflect your parent as an individual, and whether healthcare is managed well. The published inspection report contains very little specific detail, so there is much that families cannot verify from the written record alone. Before visiting, prepare a list of direct questions around care plan quality, dementia training, staffing numbers on nights, and how the home communicates with families when something changes.
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In Their Own Words
How Oakland Grange Residential Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where genuine care relationships help families through difficult times
Oakland Grange – Your Trusted residential home
When your loved one needs specialist support, you want to know they'll be treated with real kindness and respect. Oakland Grange in Southsea provides care for adults with dementia, learning disabilities and physical disabilities, with staff who families describe as genuinely invested in residents' wellbeing. The home sits close to the seafront in central Southsea, offering both younger and older adults the specialist support they need.
Who they care for
The home cares for both younger and older adults with various needs, including dementia, learning disabilities and physical disabilities. This mix of specialisms means they're set up to support people with complex or changing needs.
For residents living with dementia, the home provides specialist care alongside support for any physical disabilities. Families mention staff who understand how to engage meaningfully with residents experiencing cognitive changes.
“While families clearly value the caring relationships here, the environmental concerns deserve your attention when visiting.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Oakland Grange scores 72 out of 100, reflecting a home that has genuinely improved from a previous Requires Improvement rating and holds a Good overall rating, but where the Effective domain remains Requires Improvement and the inspection report contains limited specific detail to reassure families on care planning, food, and healthcare.
Homes in South East typically score 68–82.The three-lens summary
What families tell us
Families talk about staff who really get to know residents as individuals, taking time to engage with them properly rather than just going through the motions. Several people mention how quickly staff contact families when anything changes with their loved one's health. The communal spaces feel welcoming and sociable, with structured activities helping residents stay connected.
What inspectors have recorded
Families describe staff who provide thoughtful, compassionate support, especially during residents' final days. They communicate well with relatives and show they genuinely care about residents' comfort. That said, some visitors have noticed rooms kept uncomfortably warm and occasional issues with odours that affect the atmosphere.
How it sits against good practice
While families clearly value the caring relationships here, the environmental concerns deserve your attention when visiting.
Worth a visit
Oakland Grange, at 10 Merton Road, Southsea, was rated Good overall at its last full inspection in March 2021, with Good ratings across Safe, Caring, Responsive, and Well-led. Importantly, this represents genuine improvement from a previous Requires Improvement rating, which is an encouraging sign that the leadership team has responded to concerns and stabilised the home. A monitoring review in July 2023 found no evidence that the rating needed to change. The one significant concern is that the Effective domain remains rated Requires Improvement. This is the domain that covers whether staff have the right training, whether care plans properly reflect your parent as an individual, and whether healthcare is managed well. The published inspection report contains very little specific detail, so there is much that families cannot verify from the written record alone. Before visiting, prepare a list of direct questions around care plan quality, dementia training, staffing numbers on nights, and how the home communicates with families when something changes.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Oakland Grange Residential Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Oakland Grange Residential Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where genuine care relationships help families through difficult times
Oakland Grange – Your Trusted residential home
When your loved one needs specialist support, you want to know they'll be treated with real kindness and respect. Oakland Grange in Southsea provides care for adults with dementia, learning disabilities and physical disabilities, with staff who families describe as genuinely invested in residents' wellbeing. The home sits close to the seafront in central Southsea, offering both younger and older adults the specialist support they need.
Who they care for
The home cares for both younger and older adults with various needs, including dementia, learning disabilities and physical disabilities. This mix of specialisms means they're set up to support people with complex or changing needs.
For residents living with dementia, the home provides specialist care alongside support for any physical disabilities. Families mention staff who understand how to engage meaningfully with residents experiencing cognitive changes.
Management & ethos
Families describe staff who provide thoughtful, compassionate support, especially during residents' final days. They communicate well with relatives and show they genuinely care about residents' comfort. That said, some visitors have noticed rooms kept uncomfortably warm and occasional issues with odours that affect the atmosphere.
The home & environment
The food gets consistent praise from families, with proper mealtimes in a pleasant dining room setting. Inside, the home feels warm and homely, though some furniture could use updating. However, visitors have raised concerns about room layouts — particularly toilets positioned very close to beds with only sliding doors for privacy, and windows lacking adequate coverings.
“While families clearly value the caring relationships here, the environmental concerns deserve your attention when visiting.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
